Job (this posting is now closed/inactive)

General Information

(121391)

Job title:		Bingo Manager

Job location:		South Florida, FL 33194 United States

Requisition code:

Date posted:		12/04/09

Job type:		Full-Time

Compensation:

Job Classification


Job category:		Management Arts and Entertainment Executive
Location:		Florida-South Florida (Tri-County)

Job Description

Job description:

Director of Bingo

SUMMARY:

The Bingo Director Oversees and is responsible for all aspects of the Bingo department. This position monitors and has the responsibility for the day to day system operations such as time schedules, problems, customer complaints and other system related issues. Responsible to maintain the highest level of guest satisfaction of services in all areas. Maximization of revenue within budget.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for all bingo staff, ensures that all Enterprise, and bingo department policies and procedures are followed by all subordinate staff.

• Organize schedule of all supervisors of bingo and staff.

• Reviews schedules created by subordinates to ensure proper coverage of all sessions. Approve vacations requests plus any other leave request.

• Ensure a consistently standard of service is maintained for our guest.

• Ensure proper requisition forms are used and established procedures followed for all guest supplies.

• Monthly customer service bingo meetings.

• Attend Manager Meetings.

• Responsible for the cleanliness of the bingo floor and offices.

• Ensure all training is carried out and training records updated.

• New employees are tested on knowledge to completing the training program.

• Carry out orientation to the department for all new hires.

• Carry out re-training and corrective training when necessary. Responsible for the overall accuracy of employee performances. Identifying common errors resulting in loss of revenue or lapse in service.

• Ensure employees meet uniform, timekeeping and service requirement.

• Oversee proper collection, maintenance and safekeeping of records.

• Coordinate all special events with Resort & Gaming departments including front desk, marketing & bingo etc.

• Work with preset budgetary limits.

• Comply with all policies relating to the Gaming operation.

• Ensure all guest request, complaints are properly dealt with correctly and immediately and documented.

• Furnishes reports to upper management on progress of bingo.

• Oversees and ensures the smooth operation of bingo. Recommends new games to offer guests of the enterprise, and make proposals to the CEO and Tribal Business Council for Implementation.

Job Requirements

Education, training, experience:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual, must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE:

B.S. or A.A. Degree required with a Minimum 3 Years Experience in a Bingo Operation Management Position and/or a related field to include Gaming Management.

LANGUAGE SKILLS:

Ability to read, comprehend instructions, correspondence and memos.
Ability to write correspondence, memos, effectively communicate, present information in both (one on one) and group setting, staff, and other employees of the Resort & Gaming.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent, and interpret bar graphs.

REASONING ABILITY:

Ability to make decisions and apply commonsense understanding to give and carry out instructions in written, oral, or diagram form, to deal with problems involving concrete variables in standardized situations and in stressful conditions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.

While performing the duties of this job, the employee is frequently required to stand walk ;use hands to finger ,handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl,; talk and hear . Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIROMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.

Other duties may be assigned.

NOTE:
While performing these duties of this job, the employee is regularly exposed to cigarette fumes. The noise level in the work environment is usually quiet.

Job (this posting is now closed/inactive)

General Information

Job Classification

Job Description

Job Requirements